Payment Options at Synergy Veterinary Behavior

Before scheduling an appointment or filling out an online assessment form, please review our payment options. We generally require payment at the time of scheduling, so please be prepared with one of the following options:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • CareCredit
  • Scratchpay
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CareCredit Payments

Pay with Your CareCredit Account

Click on the button below to go to our Care Credit “Pay My Provider” page and use your account to pay (or pre-pay) for services and products.

Apply for CareCredit

Don’t have a Care Credit account? No problem! You can apply for one by clicking the button below.

Scratchpay Payments

Get the care you need today, and pay for treatment costs overtime with a payment plan.
Benefits of a payment plan:

  • Split treatment costs into smaller monthly payments
  • Not a credit card
  • No deferred interest or membership fees
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Cancellation Policy

Our services are prepaid and non-refundable. We understand that life happens. Our appointments are in high demand, and providing advanced notice allows other patients the opportunity to take that time slot. If you need to make changes to your appointment, here’s how it works:

  • Rescheduling: If you reschedule at least 7 days before your appointment, we’ll help you find a new appointment time (once) within 6 months of your original date.
  • Cancellations: If you choose to cancel, a portion of your payment will be retained as a non-refundable scheduling deposit. The specific amount depends on the service and is listed on the service’s page. If you cancel or reschedule at least 1 week prior to your appointment, we will gladly assist with rescheduling.
  • Last-Minute Changes: If you cancel within 1 week of your appointment, the full cost of your service will be charged, and the appointment will no longer be available. Full payment is required before booking a new appointment.
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