
Prescription Refill Request


Prescription Filling Options
In-House Pharmacy
Most medications prescribed are available in Synergy’s physical pharmacy.
- New clients pick up medications during their appointment.
- Existing clients can choose to have medications mailed at no extra charge or pick them up in person.
External Pharmacy
- Paper prescriptions can be provided for external pharmacies (e.g., Walgreens, Fred Meyer, Chewy). This allows clients to have more control over the prescription filling process due to past communication issues with external pharmacies.
- Exceptions apply for compounded and controlled medications; clients will be informed if these apply.
Refill Requests
Request refills at least one week before running out to allow time for review and shipping.
Requesting Refills:
- Internal Pharmacy: Use the Refill Request button on our website.
- External Pharmacy: Contact the pharmacy directly for available refills; use our Refill Request button if no refills are available.
Rush Requests
Last-minute requests (within 72 hours) will incur a $25 rush charge.


